Terms of Service

1. Introduction and Acceptance

Welcome to Wing Snob ("we," "us," "our," or "Company"). These Terms of Service ("Terms") constitute a legally binding agreement between you ("you," "your," or "User") and Wing Snob regarding your use of our food delivery services, website, mobile applications, and related services.

1.1 Agreement to Terms

By accessing, browsing, or using our website (wing-snob.digital), mobile applications, placing orders, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree with these Terms, you must not use our services.

1.2 Eligibility Requirements

• You must be at least 18 years old to place orders or use our services
• You must have the legal capacity to enter into binding contracts
• You must provide accurate and complete information when creating an account
• You must comply with all applicable laws and regulations in your jurisdiction

1.3 Account Responsibility

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account or any security breaches.

1.4 Updates to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website or through other communication methods. Your continued use of our services after such changes constitutes acceptance of the new Terms.

2. Definitions

For the purposes of these Terms, the following definitions apply:

• "Company," "we," "us," or "our" refers to Wing Snob, a food service business operating in the United States
• "User," "you," or "your" refers to any person or entity using our services
• "Services" refers to all food delivery, pickup, catering, and related services provided by Wing Snob
• "Content" refers to all text, images, videos, audio, and other materials on our website or applications
• "Website" refers to wing-snob.digital and all associated subdomains and applications
• "Order" refers to any request for food items or services placed through our platform
• "Delivery Zone" refers to geographic areas where we provide delivery services

3. Use of Services

3.1 Permitted Use

You may use our services for the following purposes:

• Personal, non-commercial use for ordering food and beverages
• Legitimate business use for corporate catering and events
• Browsing our menu and restaurant information
• Creating and maintaining a user account
• Participating in promotions and loyalty programs

3.2 Prohibited Use

You agree not to use our services for any of the following prohibited activities:

• Any illegal activities or purposes that violate local, state, or federal laws
• Harmful, fraudulent, deceptive, threatening, harassing, or abusive behavior
• Attempting to gain unauthorized access to our systems or networks
• Violating intellectual property rights or proprietary information
• Sending spam, unsolicited communications, or commercial messages
• Providing false, misleading, or inaccurate information
• Interfering with or disrupting our systems, servers, or networks
• Using automated systems, bots, or scripts to access our services
• Reselling or redistributing our services without authorization
• Creating multiple accounts to circumvent restrictions or policies

4. User Accounts

4.1 Registration Requirements

To place orders and access certain features, you must create an account by providing accurate and complete information, including:

• Full name and contact information
• Valid email address and phone number
• Delivery address within our service zones
• Payment method information

4.2 Account Security

You are solely responsible for maintaining the security of your account and password. You agree to:

• Keep your login credentials confidential
• Use a strong, unique password
• Notify us immediately of any unauthorized access
• Log out of your account when using shared devices

4.3 Account Information Accuracy

You must keep your account information current and accurate. Failure to maintain accurate information may result in delayed deliveries, order cancellations, or account suspension.

4.4 Account Termination

We reserve the right to suspend or terminate your account at our discretion for violations of these Terms, fraudulent activity, or other legitimate business reasons. You may close your account at any time by contacting our customer service.

5. Products and Services

5.1 Food Safety and Quality Standards

Wing Snob is committed to maintaining the highest food safety and hygiene standards. We comply with all applicable health department regulations and food safety guidelines. However, we cannot guarantee that our food products are suitable for individuals with specific dietary restrictions or allergies.

5.2 Allergen Information Disclaimer

5.3 Product Descriptions and Availability

We strive to provide accurate descriptions and pricing for all menu items. However:

• Menu items and prices are subject to change without notice
• Availability may vary by location and time
• We reserve the right to discontinue items at any time
• Images are for illustrative purposes and may not reflect exact portions

5.4 Delivery Terms and Timing

Delivery services are subject to the following terms:

• Delivery is available only within designated service zones
• Estimated delivery times are approximate and may vary due to weather, traffic, or high demand
• Minimum order requirements may apply for delivery
• Delivery fees are clearly displayed before order confirmation
• Temperature-sensitive items are handled with appropriate care during transport

5.5 Order Acceptance and Processing

All orders are subject to acceptance by Wing Snob. We reserve the right to:

• Refuse or cancel orders at our discretion
• Verify customer information and payment methods
• Limit order quantities or frequency
• Modify orders to ensure food safety and quality

5.6 Order Cancellation and Modification

Order changes and cancellations are subject to the following policies:

• Orders may be modified or cancelled within 5 minutes of placement
• Once food preparation begins, modifications may not be possible
• Cancellation fees may apply for orders already in preparation
• Refunds for cancelled orders will be processed according to our refund policy

5.7 Payment Terms

Payment for orders must be made at the time of purchase using accepted payment methods. We accept major credit cards, debit cards, and digital payment platforms. All prices include applicable taxes and fees as displayed at checkout.

5.8 Returns and Refunds

Due to the perishable nature of food products, returns are not accepted. However, we offer refunds or replacements for orders that do not meet our quality standards. Please refer to our Refund Policy for detailed information.

6. Intellectual Property

6.1 Our Ownership

All content on our website, mobile applications, and marketing materials, including but not limited to text, graphics, logos, images, videos, software, and design elements, are owned by or licensed to Wing Snob and are protected by copyright, trademark, and other intellectual property laws.

6.2 Limited License to Users

We grant you a limited, non-exclusive, non-transferable license to access and use our services for personal, non-commercial purposes in accordance with these Terms. This license does not include the right to:

• Reproduce, distribute, or modify our content
• Use our trademarks or logos without permission
• Create derivative works based on our content
• Use our content for commercial purposes

6.3 User Content License

By submitting reviews, photos, comments, or other content to our platform, you grant Wing Snob a worldwide, royalty-free, perpetual license to use, display, reproduce, and distribute such content for marketing and promotional purposes.

6.4 Copyright Infringement Reporting

If you believe your copyrighted material has been used without permission, please contact us at [email protected] with details of the alleged infringement.

7. User Content

7.1 Responsibility for Your Content

You are solely responsible for all content you submit, including reviews, comments, photos, and other materials. You represent and warrant that:

• You own or have the right to use all submitted content
• Your content does not violate any third-party rights
• Your content is accurate and not misleading
• Your content complies with applicable laws and regulations

7.2 Prohibited Content

You may not submit content that is:

• Illegal, harmful, threatening, or abusive
• Defamatory, libelous, or invasive of privacy
• Sexually explicit or inappropriate
• Discriminatory or hateful
• Spam or commercial advertising
• False or misleading
• Infringing on intellectual property rights

7.3 Content Moderation

We reserve the right to review, edit, or remove any user content at our discretion without notice. We do not pre-screen all user content but may take action against content that violates these Terms or our community standards.

8. Disclaimers

8.1 "As Is" Service Provision

Our services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

8.2 Service Availability

We do not warrant that our services will be uninterrupted, error-free, or completely secure. Technical issues, maintenance, or other factors may cause temporary service disruptions.

8.3 Third-Party Content

We are not responsible for the accuracy, completeness, or reliability of third-party content, including user reviews, external links, or partner services.

8.4 Professional Advice Disclaimer

Information provided on our platform is for general informational purposes only and should not be considered professional dietary, medical, or nutritional advice. Consult qualified professionals for specific health concerns.

9. Limitation of Liability

9.1 Maximum Liability Limits

To the fullest extent permitted by law, Wing Snob's total liability to you for all claims arising from or relating to our services shall not exceed the amount you paid to us in the twelve (12) months preceding the claim.

9.2 Excluded Damages

We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Lost profits or business opportunities
• Data loss or corruption
• Personal injury (except as required by law)
• Emotional distress or mental anguish
• Third-party claims or damages

9.3 Food-Related Liability

While we maintain high food safety standards, we cannot guarantee that our products will be free from foodborne illness. Our liability for food-related issues is limited to refunding the purchase price of the affected items.

10. Indemnification

You agree to indemnify, defend, and hold harmless Wing Snob, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, costs, and expenses (including reasonable attorney's fees) arising from or relating to:

• Your use of our services
• Your violation of these Terms
• Your violation of any third-party rights
• Content you submit to our platform
• Your negligent or wrongful conduct

11. Third-Party Links and Services

Our website and applications may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or terms of service of these third parties. Use of third-party services is at your own risk and subject to their respective terms and conditions.

12. Termination

12.1 Termination by Company

We may terminate or suspend your access to our services immediately, without prior notice, for any reason, including but not limited to:

• Violation of these Terms
• Fraudulent or suspicious activity
• Failure to pay outstanding charges
• Discontinuation of services

12.2 Termination by User

You may terminate your account at any time by contacting our customer service or using account closure features in our applications.

12.3 Effect of Termination

Upon termination:

• Your right to use our services ends immediately
• We may delete your account and associated data
• Outstanding orders will be completed or refunded
• Accrued rights and obligations survive termination

13. Governing Law and Disputes

13.1 Applicable Law

These Terms shall be governed by and construed in accordance with the laws of Kansas, United States, without regard to conflict of law principles.

13.2 Dispute Resolution

Before pursuing legal action, you agree to first attempt to resolve any disputes through good faith negotiations by contacting our customer service team. We are committed to resolving complaints fairly and efficiently.

13.3 Jurisdiction and Venue

Any legal proceedings arising from or relating to these Terms shall be brought exclusively in the state or federal courts located in Kansas, and you consent to the personal jurisdiction of such courts.

14. Changes to Terms

14.1 Modification Rights

We reserve the right to modify these Terms at any time to reflect changes in our services, legal requirements, or business practices.

14.2 Notice of Changes

Material changes to these Terms will be communicated through:

• Email notification to registered users
• Prominent notice on our website
• In-app notifications

14.3 Acceptance of Changes

Your continued use of our services after the effective date of any changes constitutes acceptance of the revised Terms. If you do not agree to the changes, you must stop using our services.

15. General Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by us, constitute the entire agreement between you and Wing Snob regarding the use of our services.

15.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

15.3 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

15.4 Assignment

You may not assign or transfer your rights under these Terms without our written consent. We may assign our rights and obligations without restriction.

15.5 Force Majeure

We shall not be liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including natural disasters, acts of government, labor disputes, or technical failures.

16. Contact Information

If you have questions about these Terms of Service or need to contact us regarding any legal matters, please reach out to us: